Terms and Conditions

Specialist Paints Online Limited recommend you read through these terms and conditions carefully before using this website, and print a copy for future reference if required.

This website is operated by Specialist Paints Online Limited. As user of this website you acknowledge that any use of this website including any transactions you make is subject to our terms and conditions below.

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to Specialist Paints Online Limited. Any use of this website or its contents, including copying or storing in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Specialist Paints Online Ltd. You may not modify, distribute or re-post anything on this website for any purpose.

Accuracy of Content

Specialist Paints Online Ltd has taken every care in the preparation of the content of this website, in particular to ensure that the description of the goods is as advertised on this website. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor´s display of any colour will accurately reflect the colour of the product on delivery. To the extent permitted by applicable law, Specialist Paints Online Ltd disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

Specialist Paints Online Ltd shall not be liable to any person for any loss or damage which may arise from advice given or from the use of any of the information contained in any of the materials offered on this website.

Damage to your Computer

Specialist Paints Online Ltd makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won´t cause damage to your computer. It is your responsibility to ensure that the correct equipment is available to use the website and screen out anything that may damage it. Specialist Paints Online Ltd shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Privacy Policy

Specialist paints Online Ltd never release your personal details to companies outside of the company for marketing purposes. When you visit our website, we may collect certain personal information, submitted by you, (for example, your name, email address and postal address). All such information is held on secure servers and Specialist Paints Online Ltd will treat all your personal information as fully confidential.


Deliveries take place Monday - Friday (excluding bank holidays), Unfortunately we are unable to specify a particular delivery date or time. We do not deliver on a Saturday or Sunday. All orders usually require a signature upon delivery. If you are unlikely to be in during the day, consider having your order delivered to your place of work, or another business address where somebody will be able to accept and sign for it.

The listed price of delivery on the website (see your shopping basket) is for UK Mainland only (unless free postage special offer is running), if the delivery address is not on the Mainland you will need to await a postage quote before paying for your order (follow the onscreen instructions at checkout stage).


All items should be in stock. However at particularly busy times we may have to delay your order by a day or two. If this is the case Specialist paints Online Ltd will email you to let you know and offer a refund if you are not willing to wait.

Safety and Application Directions

Please ensure that you refer to the relevant data sheets for products purchased for the correct application methods and coverage rates. These are available on the product pages for you to download and print.


Any goods returned to us must be in an UNOPENED, RESALEABLE condition when they arrive back with us.

The goods should be returned with their original box, packing and accessories.

Return shipment will be at your own cost.

When returning products we recommend that you use a carrier who offers shipment tracking and you insure the package for its full value. You will be responsible for any loss or damage to the product during transit. If you do not return the goods in the original and undamaged packing with all their components, we will be unable to re-sell the goods as new so no refund would be given.

Goods must be returned within 7 working days of receipt. Please note that we are unable to accept back non-faulty items after 7 days of receipt.

Damaged Goods

Please inspect and advise us within 24 hours of receipt if goods are damaged. Our carriers do not accept responsibility for damaged goods beyond this period of time.

Links to Other Websites

We have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Specialist Paints Online Ltd cannot accept any liability in respect of the use of these websites.

These Terms and Conditions do not affect your legal rights.

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